Our service

We at Canadian Sex Toys dot CA noticed in 1997 that there were very few Canadian adult product retailers. The ones we did see had very little stock and offered little service. Some even asked you to email them your credit card number....crazy.

We started Canadian Sex Toys to fill that gap. What separates us from the others is that if an item you order is marked as in stock. It ships that day if received before noon MST, if not that day, the next business day. If for some unforeseen reason we cannot ship your order, we will contact you and offer you alternates. 

Our inventory is constantly growing, we listen to you our customer and carry items that you want. If you want an item that is not listed. Email us, if we can get it, we will add it and sell it to you at a 10% discount. At the same time if you receive a product you are not satisfied with, let us know, we will reevaluate and look at removing it. Please read the FAQ on our return policy.

From time to time boxes do get damaged during shipping. To make sure you are protected all items are pre-packed in a black Opaque bag. The box may be broken, but our guarantee of discretion will not be. This very rarely happens, maybe once or twice in a year. But better safe then sorry. Please see our FAQ on warranty.

All orders are sent insured, and require a signature on pick-up. This will ensure you get your package....not your Grandmother. You will be able to track your package online as it travels from our warehouse to your post office.

If you have any questions or concerns please email admin@canadiansextoys.ca